Multilingual support settings guide

This article provides a detailed guide on setting up and utilizing the multilingual support feature in the “Gift Option Plus” app. This convenient feature allows you to offer gift options in natural expressions tailored to your customers’ languages in shops that support multiple languages.

Overview of multilingual support feature

With the multilingual support feature in “Gift Option Plus,” you can:

• Configure widget text translations for each language set in your online store
• Display widgets in the appropriate language based on the customer’s selected language
• Available for all plans (no additional fees)

Steps for multilingual configuration

1. Accessing the translation settings

1. Open the “Gift Option Plus” app from your Shopify admin
2. Navigate to [Widgets] > [Translations] section
3. Select the widget you want to configure translations for
   (A guidance modal will appear on first use – please review the content and enable the feature)

2. Selecting items and languages to translate

1. Once in the translation settings screen, select the widget “Widget label” you want to translate from the top of the page
2. Select the language you want to translate into from the “Language” dropdown
   *Note: Only languages added to your online store are available for selection

3. Entering and saving translations

1. Enter the desired text for each setting item
2. Once all items have been translated, click the “Save” button at the top of the Shopify admin to save your translations

4. Setting up other languages and widgets

1. To configure other languages, select a different language from the “Language” dropdown and enter translations similarly
2. To translate other widgets, select a different label from the “Widget label” dropdown and configure accordingly

Main translation items

The following main items can be configured for translation:

Standard widget

Common settings

• Description
• Selected item description

Form settings

• Label
• Placeholder

Modal widget

Common settings

• Description
• Selected item description

Product settings

• Description

Form settings

• Label
• Placeholder

Tips and best practices

Default language and translation priority

• If a translation for a specific language is not configured, the default language (usually the store’s primary language) settings will be displayed
• We recommend completing all settings in the default language first to provide a consistent experience across all languages

Culturally appropriate translations

• Consider expressions that match the culture and gift-giving customs of each language region, rather than literal translations
• For example, expressions for “congratulations” or “condolences” may have different appropriate phrasings depending on the culture

Testing and verifying translations

1. After setting up translations, check the display by switching to each language on your actual storefront
2. Use Shopify’s preview feature to test each language version before publishing

How to add languages

If the language you want to translate isn’t available in the multilingual support feature, you’ll need to first add that language in Shopify’s language settings.

1. Go to [Settings] > [Languages] in your Shopify admin
2. Click the [Add language] button and select the language you want to add
3. Once the language is added, return to the “Gift Option Plus” app and configure your translations

For detailed instructions, please refer to Shopify Help Center | Manage languages.

Frequently asked questions

Q: Is there a limit to the number of supported languages?
A: You can configure translations for all languages supported by Shopify. The number of languages you can add follows Shopify’s limitations.

Q: Can I set up translations for only some languages?
A: Yes, you can configure translations for only the languages you need. For unconfigured languages, the default language content will be displayed.

Q: Can I bulk export/import translation settings?
A: In the current version, you need to configure settings individually for each language and widget.

Conclusion

By utilizing the multilingual support feature, you can provide an optimized gift option experience for customers from different language regions. Use this feature to build a global and consistent shopping experience that transcends language barriers.

If you have any questions or concerns about the content of this article, please feel free to contact app support.