How to customize themes using option information [Order confirmation email]

This article explains how to customize order emails using option information added from cart, product, and checkout pages.

We often receive inquiries about notifying customers of option information contents. Option information is set in Cart attributes and Line Item Properties. By displaying these in the order confirmation email, you can show option information in your preferred format.

We’ll explain from the basics, but if you’re only interested in the setup method, please skip to the “Editing Order Confirmation Email” section.

About cart attributes

Cart attributes are properties used when you want to add custom input fields in theme customization. We’ve included links to reference pages for details, but let’s briefly explain how they’re used in the app.

When an option is selected on the cart or checkout page, the option information is set in Cart attributes.

Example: When the “Default” widget is selected from the cart page and added to the cart

Key name	Value
Option	Wrapping / Gift Wrap
Sender	Test name
Message	Test message

If there’s a widget displayed on both cart and checkout pages, when an option is added on the cart page, the same widget won’t be displayed on the checkout page.

About line item property

Line Item Properties are similar to Cart attributes in terms of key-value pairs, but they are displayed by default under each product name. You can hide them or change their design by editing the theme.

Example: When the “Default” widget is selected from the product page and added to the cart

Related articles and reference pages

You can see how Cart attributes and Line Item Properties appear in the order details.

See also

Checking order details when option products are ordered This article explains how to check customer input from the order details page when option products are ordered.Widget input fields are assigned fixed keys. S…

For more detailed information about Liquid objects, refer to the official documentation

• Liquid objects: cart
• Liquid objects: line_item

Editing order confirmation email

Follow these steps to open [Customer notifications] > [Order confirmation] from the store admin screen.

Shopify Help Center

Customizing email notification templates Customize your store’s email and SMS templates that are used to notify your customers and staff.

Follow these steps to open [Customer notifications] > [Order confirmation] from the store admin screen.

Edit the email body (HTML) from [Edit code]. Paste the following code where you want to display the option information. We’ve also included the code for displaying the order note, as you might want to include it:

{% if note != blank %}
    <p><b>Order Note</b></p>
    <p>Content: {{ note }}</p>
{% endif %}

{% if attributes["Option"] != blank %}
    <p><b>Gift Option</b></p>
    <p>Product title: {{ attributes["Option"] }}</p>
    {% if attributes["Sender"] != blank %}
        <p>Sender Name: {{ attributes["Sender"] }}</p>
    {% endif %}
    {% if attributes["Message"] != blank %}
        <p>Message: {{ attributes["Message"] }}</p>
    {% endif %}
{% endif %}

Finally, place a test order and check if the option information is included in the order confirmation email.
Adjust the format and display position to suit your needs.

Conclusion

We’ve explained how to display option information in order confirmation emails, including the necessary knowledge.
Through this process, you should be able to edit customer notifications as you like, and apply similar steps to other theme templates. However, note that the Liquid objects that can be referenced differ for each template. When applying to other templates, you’ll need to work while checking the latest official documentation.
If you have trouble displaying app options, please contact us for support.